Amira-Radiant Cathedral Solitaire

Yes, if you want to change the band width, We can do that for you :) There is a"order notes"section on the checkout page. Please write down the instruction over there <a href="https://diamondjeweller.com.au/pages/contact">Ask a Qusetion</a>

Our warranty covers any issues with your product as soon as you receive it. It also includes fixing loose prongs, polishing, and rhodium plating within a thirty days of purchase. We guarantee our products are defect-free, but if you find any issues, please contact us. If you have a different problem not covered by the warranty, contact us. We'll inspect your product and let you know the cost for our services.

Diamond Jeweller would be delighted to create your dream piece of ring/jewelry. To get started on your custom piece of jewelry, please email us at nick@diamondjeweller.com.auOR contact customer service at 03 9122 8595 now.

Yes, We offer a 30 days free resize for all rings sold at Diamond Jeweller. Just reach out to a support via chat or email nick@diamondjeweller.com.au to initiate a resize. Be sure to have your order number and correct size you need handy to expedite the process. Please note that Platinum ring can't be resized and covered in this policy.

You may use our Ring Sizer or visit any local jewelry store should offer free sizing. When you get sized, take note of which type of sizers they used- thin, wide or comfort fit (meaning they were rounded on the inside).

We provide free customization/personalization services and would be more than happy to engrave a ring/jewelry for you. At the time of placing an order there is a Ask a Qusetions section on the Product page. Please write down the instruction over there.

Crafting side stones in pear, marquise, or oval shapes requires 3 to 4 days, whereas other shapes can extend the ring/jewelry crafting time to 2 to 3 weeks, and the jewelry crafting time will be extra.

Absolutely! If you would like to place your order over the phone you can speak with a member of our Customer Service team by calling 03 9122 8595.

In many cases we can meet shorter urgent deadlines, please just email us at nick@loosegrowndiamond.comOR contact customer service at 03 9122 8595 and ask about the specific item you want to order.

At Diamond Jeweller we specialise in custom made engagement rings. If you have a specific design in mind please email nick@diamondjeweller.com.au or
Ask a question above. We design and manufacture in-house.

Once you placed the order, our team will get back to you with the CAD & 3D design of your ring within 24 working hours over the email. Once you approve it, we will move forward to production.